SUPERVISORS IN ACTION 3.0

Date : 25/09/2019 - 26/09/2019
Time : 9:00 am - 5:00 pm
Location : The HUB @ Jaya One, PJ-old

Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 0.00
Promotion Rate : Contact us for discounted rate.

INTRODUCTION

In this ever-changing and fast-moving business environment, supervisors are playing an increasing vital role as the bridge between management and frontline employees. The challenges of supervisors are multiple ranging from competencies, discipline, and turnover of employees. In addition, today’s supervisors need to manage a diverse team from both local and foreign employees with different language, culture, and working styles.

This supervisory development workshop is specially designed to enhance the supervisors’ skills, mindset and confidence level to lead a high performing team based on Directive Communication Psychology methodology. It is a fun, interactive, experiential learning that strengthen the supervisors’ positive mindset, communication, leadership, team spirit, problem solving, and decision making as an effective supervisor for the organization. In summary, this accelerated supervisory workshop will develop a committed, productive, and inspiring leader who will bring out the potential of his/her team. This is the improved version (Revision 3) of Supervisor in Action training: Practical-oriented x Activity-oriented x Result-oriented. This workshop consistently produce significant results by instilling a positive mindset among supervisors and inspiring them to take action on what they learned.

WORKSHOP OBJECTIVES

1. Basic Understanding of the ROLES and RESPONSIBILITIES of

An Effective Supervisor

2. How to develop the Winning Attitude among the diverse

group of staff

3. Learn the basic skills that differentiate an EFFECTIVE

supervisor from an AVERAGE supervisor

4. How to achieve tasks by accurate and quick PLANNING

     5. How to achieve tasks by ASSIGNING TASKS for higher productivity and How to

OVERCOME task-oriented and people-oriented BARRIERS in Assigning Tasks

6. To improve your COMMUNICATION and INTERPERSONAL SKILLS with the

application of COLORED BRAIN  Methodology

     7. To instill TEAM SPIRIT in the team

8.  Achieving Peak Productivity and Performance through MONITORING Progress

     9. Achieving Results with the Effective Implementation of PDCA CYCLE 

 

WHO SHOULD ATTEND

Production & Administrative – Line Leaders, Supervisors, Officers, Engineers, and

Executives interested in improving Supervisory Skills in Manufacturing Industry

METHODOLOGY: DIRECTIVE COMMUNICATION PSYCHOLOGY

 

CONTENT DAY 1

Part 1 : Introduction to EFFECTIVE SUPERVISION

• Instant Assessment: Are you an Effective Supervisor?
• Group Activity: 8 Criteria of Effective Supervisors

(Tool: Total Success Communication Card)

•  6 Benefits of Effective Supervision
• 6 Key Roles & Responsibilities of a Supervisor
• From Average Supervisors to Effective Supervisors

Part 2 : FOUNDATION: Developing Positive Mental Attitude 

• Game: Traffic Jam (Debriefing: Key Learning Points)
• From Negative Thinking to Positive Thinking
• The Circle of Thinking > Feeling > Action
• Group Activity: Change your word, change your world !
• Discipline is the bridge of goal and results

Part 3:  PLAN: Achieving Tasks through PLANNING

• The Purpose & Process of Planning and Goal Setting
• The Importance of Planning, Accurate Thinking, and Accurate Decision
• Individual Activity: Skill Matrix Analysis for Effective On Job Training

Part 4 : DO: Achieving Results through COMMUNICATING The Right Way

• Assessment: What Is My Coloured Brain?
• Everyone Communicating in 4 Different Colours – Understand People Better
• Group Activity: Communicating The Right Way with superiors, supervisors and subordinates using Coloured Brain Method

CONTENT DAY 2

Part 5 : DO: Achieving Tasks through ASSIGNING Tasks

• The Purpose & Process of Assigning Tasks
• Overcoming Barriers to Assigning Tasks: Task vs People
• Role Play: Coaching & Counselling with Difficult Staff with Colored Brain

Part 6 : DO: Achieving Results through TEAM SPIRIT

• What are the barriers to Teamwork?
• One word that inspires Team Spirit
• 6C in Teambuilding for Results: Leading By Example
• Group Activity: Team building activity

Part 7: CHECK: Achieving Results through MONITOR Progress 

• Group Activity: Monitor progress and effective decision making with “The World of Work”
• PDCA Cycle – Checking
• The Purpose & Process of Monitoring Progress

Part 8 : ACT: Achieving Results through KAIZEN – PDCA Process

•  5 Steps in implementing PDCA effectively
•  5 Vital PDCA Tools for Effective Problem Solving
• Develop PDCA as continuous improvement culture

For registration please Contact :

Email : inquiry@knowledgehub-asia.com
Contact Person : Esther Yong
Mobile : +012-2662728
Office Tel : +603-7622 0578