Power of Effective Communication and People Management Skills for Leaders

Date : 02/12/2024 - 03/12/2024
Time : 9:00 am - 5:00 pm
Location : The HUB, Jaya One, PJ

Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 2,400.00
Promotion Rate : Contact us for discounted rate.

Introduction :

Communication is important. There is no getting around it. It is the one essential pillar in an effective organization. Without communication, the world and all the organizations in it would stand still. Communication skills are arguably, the most important set of skills you can have as a manager. you say. Communication is so essential as it help to improve business performance, builds teamwork, improves customer services, improves customer loyalty, enhanced creativity, improve knowledge sharing and leadership skills.

People Management skills is the list of attributes required by an individual in a leadership position to fulfil team or organisational objectives. This can include a list of both soft and hard skills depending on the role s requirement with technical positions requiring more technical skills.

Management skills need to interweave managing performance, influencing people, relationship building, people management and augmented with practical experience to ensure that executive duties are enacted effectively and correctly. Managers also need to be able to handle the complexity of interpersonal and team dynamics in order to meet their goals.

Objective :

In these 2 days program participants will learn the following learning objectives:

• Learn the invincible driver of highly effective leader and able to fulfil potential
• Learn how to lead self before leading others and apply the Success Cycle that inculcate belief, behaviour, relationship and results
• Learn how to Communicate with confident, clarity and assertiveness using the GRPI Model
• Learn and understand Steven R, Covey 13 high trust behaviour that include Character and Competency behaviour that promote trust within team
• Understand the required behaviour that align with organization core value for leaders to embrace
• Learn how to give and receive quality feedback in managing performance

Who to attend

Managers, Team Leaders and Supervisors

For registration please Contact :