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Public Schedule

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Date/Time	Time	Event Name	Venue
11/11/2024 - 12/11/2024	9:00 am - 5:00 pm	Complaints Management : Customer Feedback & Complaint Handling	The HUB, Jaya One, PJ, Petaling Jaya
13/11/2024 - 14/11/2024	9:00 am - 5:00 pm	Persuasive Power Presentation with Business Storytelling	The HUB, Jaya One, PJ, Petaling Jaya
14/11/2024 - 15/11/2024	9:00 am - 5:00 pm	MS Excel for Intermediate/Advance User	The HUB, Jaya One, PJ, Petaling Jaya
18/11/2024 - 19/11/2024	9:00 am - 5:00 pm	Essential Supervisory & Leadership Skill for Team Effectiveness	The HUB, Jaya One, PJ, Petaling Jaya
20/11/2024 - 21/11/2024	9:00 am - 5:00 pm	Managing Workplace Communication & People Management Skills (2 Days)	Knowledge Hub Asia Snd Bhd, Petaling Jaya, Malaysia, Petaling Jaya
21/11/2024 - 22/11/2024	9:00 am - 5:00 pm	Change Management : Managing Mindset For Peak Performance	The HUB, Jaya One, PJ, Petaling Jaya
25/11/2024 - 26/11/2024	9:00 am - 5:00 pm	Root Cause Analysis, Critical Thinking & Decision Making (2 Days)	The HUB, Jaya One, PJ, Petaling Jaya
28/11/2024 - 29/11/2024	9:00 am - 5:00 pm	Administrative Enhancement Skill	The HUB, Jaya One, PJ, Petaling Jaya

Date/Time	Time	Event Name	Venue
02/12/2024 - 03/12/2024	9:00 am - 5:00 pm	Lead To Win : Transformation Leadership	The HUB, Jaya One, PJ, Petaling Jaya
02/12/2024 - 03/12/2024	9:00 am - 5:00 pm	Power of Effective Communication and People Management Skills for Leaders	The HUB, Jaya One, PJ, Petaling Jaya
02/12/2024 - 03/12/2024	9:00 am - 5:00 pm	Time & Stress Mastery - Enhance, Organize & Performance	The HUB, Jaya One, PJ, Petaling Jaya
03/12/2024 - 04/12/2024	9:00 am - 5:00 pm	Managing Customer Service Excellent Using Critical Thinking – NEW	The HUB, Jaya One, PJ, Petaling Jaya
05/12/2024 - 06/12/2024	9:00 am - 5:00 pm	Inventory Reduction Strategies	The HUB, Jaya One, PJ, Petaling Jaya
05/12/2024 - 06/12/2024	9:00 am - 5:00 pm	Power Speak & Business Writing Skill	The HUB, Jaya One, PJ, Petaling Jaya
09/12/2024 - 10/12/2024	9:00 am - 5:00 pm	Data Analytics with Microsoft Excel (Basics to Intermediate (2 Days)	The HUB, Jaya One, PJ, Petaling Jaya

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5S LEADERSHIP for Organized and Productive Workplace
8 Strategies Towards Responsive Production Planning & Control
Achieving Customer Service Excellent with Effective Communication Skills
Achieving High Level Managerial Skill
Achieving Results with Effective Time Management
Administrative Enhancement Skill
Avengers Initiatives
Behavioral Interview Skills
Building Effective Customer Relationship To Maintain & Retain Customers
Change Management - Managing Innovation and change from inside out
Change Management: Managing Mindset for Peak Performance
Chemical Spillage & Discharge
Complaints Management : Customer Feedback & Complaint Handling
Contract & Vendor Management
Corporate Grooming & Business Etiquette
Corporate Grooming, Protocol & Business Etiquette
Creating Amazing Business Report Using MS Office Application Tools
Creating customer experience for your brand
Creative Thinking to Problem Solving
Critical Thinking & Decision Making
Customer Centric Service — The Business Success Factor
Customer Service Excellent for Retain Assistant
Data Analytics with Microsoft Excel (Basics to Intermediate
Delivering High Caliber Customer Service
Developing Function Leadership & Communication Style
Effective Business Writing Skill for Professionals
Effective Coaching Techniques for Managers
Effective Debt Collection Strategies for Business Profitability
Effective Document Control & Record Management
Effective Problem Solving and Decision-Making Techniques
Effective Production Planning & Control
Effective Report Writing for Business
Effective Store and Warehouse Management
Effective Training Needs Analysis : A Practical Approach
Effective Warehouse & Inventory Management
Emergency Respond Procedure
Essential Leadership Skills For Supervisors and Managers
Essential Management Skill for Supervisors & Managers for F & B Industries
Essential Supervisory & Leadership Skill for Team Effectiveness
Evolution of Office Administrative
Financial for Non Finance Personnel (Financial Reporting Analysis)
Financial for Non Finance Personnel (Forecasting & Budgeting)
Financial for Non Finance Personnel (Fundamental)
Financial for Non Finance Personnel (Project Management)
First Aid & CPR
Fundamental of Train-The-Trainer
GST Accounting & Implementation Guide: A Kick Start To GST Compliance
GST Implementation Guide Workshop for Freight Transportation & Logistics
GST Implementation Guide Workshop for Manufacturing Industry
GST Implementation Guide Workshop for Service Industry
GST-Transitioning From 6 % To 0 % & Reintroduction Of SST
Handling Difficult & Demanding Customers
High Impact Presentation Skills for Professionals
Human Resource Management
Improve Sales Skill Using NLP Techniques
Industrial Discipline
Inspiring Public Speaking & Presentation Skill
Introduction to FMEA
Introduction to NLP Selling Techniques
Inventory Reduction Strategies
ISO 9001-2000 Internal Quality Audit
ISO 9001-2008 Awareness
ISO 9001-2015 Strategic Approach to Risk Based Thinking
ISO 9001:2015 Awareness
ISO 9001:2015 Internal Auditor Transition
Lead To Win : Transformation Leadership
Leadership Essential : Be a Creative & Innovative Leader
Leadership For Front Line Managers –lead By Example
Leadership Skills Training: The Ultimate Leader
Leadership Transition For Team Effectiveness
Leading In Crisis – Taking Command & Control of Crisis Situation & Communication
Legalities and Implications
Managing Customer Service Excellent Using Critical Thinking
Managing Difficult Employees & Absenteeism
MANAGING PEOPLE TO ENHANCE TEAM EFFECTIVENESS
Managing Performance Appraisal & KPI
Managing Stress at Workplace
Managing The Style Of Communication For Success
Managing Workplace Communication & People Management Skills
Managing Your Emotional Intelligence For Excellent Work Performance
Master The New and Revised GST Tax Code and Approach of GST Audit
Master the Power of Negotiation and Influencing Skill for Success
Mastering Effective Communication & Interpersonal Skill
Maximizing MS Excel Tools for Fast & Accurate Business Reporting
Microsoft Excel Dashboard for Reporting & Project Management
Mind Mapping Techniques — Enhance Your Thinking Skills
Mind Mapping: A Practical Approach To Problem Solving And Creative Thinking
MS Excel Intermediate/Advance User
MS Excel-Basic Dashboard & Reporting
MS Powerpoint for Intermediate/Advance User
Negotiation Techniques that Bring Results
Online Training Program
Online Traning Program
Owesome Team
Persuasive Power Presentation with Business Storytelling
Pizza Miracle – Build & Bond
Power BI Data Analyst (Basit & Intermediate)
Power Business Presentation : Personal Branding & Image
Power of Effective Communication and People Management Skills for Leaders
Power Report Writing Skill For Executive
Powering Up with Power Query in Excel
PowerSpeak & Business Writing Skill
Practical Production Planning & Control
Preparing & Managing Full Set of Account in GST Regime
Professional Email Writing for Executives
Professional Image & Etiquette
Project Management Plan
Protection of Employers Rights
PSMB Train the Trainer Program
Root Cause Analysis
Root Course Analysis And FMEA
Safety & Health Awareness
Secretarial & Office Management Skill For High Productivity
Secretarial Week Special
Selling Your Way to Success – “Upselling & Cross Selling”
Sharpening Your Communication Skill For Managers
SMART Goal Setting for Executives
Social Media Marketing & Communication
Social Media Marketing – Elevate Business Globally
Spillage Response Procedures
Strategic Management & Execution
Strategic Management & Leadership
Strategic Sales Negotiation For Profit
Strategic Thinking Process For Effective Problem Solving
SUPERVISORS IN ACTION 3.0
Synergized Problem Solving Using Analytical & Creative Thinking
Team Dynamics: Realign Team Towards Excellent Performance
Team-building: Lead To Win – High Impact Team Synergy
Telephone Techniques That Win Customers
The Amazing Race
The Effect of GST in Business Operation
The Effect of GST in Business Operation for Manufacturing Sector (Mandarin Version)
The Power of Effective Communication & Interpersonal Skills for Professional
THE POWER OF GOOGLE ADWORDS & YOUTUBE ADVERTISING FOR BUSINESS SUCCESS
The STAR Principles Towards Excellent Customer Service Mindset
The Ultimate Leader: Unleash The Lead
Time & Stress Mastery : Enhance, Organize & Performance
Time Mastery — Plan & Organize
Training Need Analysis
Transitioning from ISO 9001:2008 to 9001:2015
Understanding AIAG-VDA Process FMEA
Understanding Financial Management & Taxation for Managers
Understanding Financial Reporting for Non Finance Manager
Understanding Goods & Service Tax (GST) in Malaysia
Understanding Labor Law – Amendments to Employment Act 1955
Understanding Labour Law & Domestic Inquiry
Understanding the Labour Law and Domestic Inquiry
Vendor Management
Writing Effective Minutes