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Essential Management Skill for Supervisors & Managers for F & B Industries

KnowledgeHub Asia > Essential Management Skill for Supervisors & Managers for F & B Industries

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Objective(s)
The hospitality industry is ripe for intrapreneurs, a new breed of employee who serves as a changemaker inside of their current organization. Intrapreneurship involves passionate individuals who use their entrepreneurial skills with the support and resources of their employers to drive innovation, strengthen their workplace, or improve products or processes. Intrapreneurs are edgy and revolutionary, coming up with new ideas to challenge the current way of doing things.
In this training, the trainer who has several years of food & beverage experience and been an entrepreneur for over 24 years will share what it takes to be a successful intrapreneur with the following objectives:

  • To create intrapreneurial mind-set among the restaurant managers
  • To develop key characteristics and skills of successful intrapreneurs

Who should attend?

Restaurant managers or supervisor or soon to be manager who wish to learn how to  have an intrapreneur’s mindset

Course description

This workshop is based on the trainer’s personal experience in helping individuals  changing their mindset to an intrapreneur’s mindset. The trainer learned most of these  skills from his 38 years of working experience in food and beverage industry and as  an entrepreneur. He also gains a lot of knowledge from many great leaders like Ken  Blanchard, Stephen Covey, Dr. Gary Chapman, John Christensen and his NLP mentor  Sam Witteveen. Using the combine lessons he learned from these great leaders, he  came up with a very unique and up-to-date program for today’s aspiring individuals.

Course outline

Module 1 (Day 1) 

Introduction into Intrapreneurship 

This is the module to have a basic understanding of intrapreneurship. 

• Definition of intrapreneur 

• Describe who becomes an intrapreneur  

• Characteristics of an intrapreneur 

• Difference between intrapreneur and entrepreneur 

• Why should we be an intrapreneur?
Module 2 (Day 1) 

Intrapreneurs’ mindset 

There is difference between an employee’s mindset and an intrapreneur’s mindset. To be  an intrapreneur, one need to switch their mindset. But do not need to worry as this module  will share ways to switch it 

• Employee’s mindset vs Intrapreneur’s mindset 

• Cause vs Effect 

• Elements of Effectual Entrepreneurship 

  • Process 
  • Principles 
  •  Logic
Module 3 (Day 1) 

Developing into an intrapreneur 

With the understanding of what is intrapreneurship and the intrapreneur’s mindset, it is time  to learn how you can be an intrapreneur. The first step is Self-Discovery. Who are you?  What are your strength and opportunities? What are your weaknesses and threats?  • Uncover the true you through DISC profiling 

• Your S.W.O.T. Analysis 

• Understanding your thinking pattern
Module 4 (Day 2 & 3) 

Key characteristic/traits of an intrapreneur 

In this module you will learn what are the key characteristics/traits of an intrapreneur and  how to develop them to be a successful intrapreneur. 

On Day 2, participants will gain ideas on how to reprogrammed their mindset to be more:

  • Optimistic – the ability to be optimistic is a way of thinking. It has a certain understanding  and a habitual behaviour. This is important when one is an intrapreneur when they likely  will face various challenges on a daily basis. 
  • Drive Progress Without Direct Guidance – As an intrapreneur, you are the one who is  leading the team. No one will guide you. You need to drive progress with your own initiative. In the segment, you will learn how to build your confidence to become a  successful leader to drive progress 
  •  Innovative – having the thinking without the box mindset to create innovative ideas in  the volatile world 

On Day 3, participants will learn the other three traits which will help them to be a  confidence and successful intrapreneur 

  • Taking Calculated Risk – In an ambiguous time, an intrapreneur needs to take  calculated risk as the world becomes more and more uncertain. Here they will learn  how to distinguished between calculated risk and uncalculated risk. 
  • Taking Responsibility – Understanding the meaning of responsibility as an Intrapreneur  in whatever decision and action you take and how to deal with situation when it does  not go the way you wanted to be. 
  • Challenge processes and systems – As an Intrapreneur, one needs to be always aware  of the reason of each process and systems. As the world are changing so fast, an  intrapreneur needs to challenge the validity of the current processes and system. If it is  no longer relevant, they need to look into how to revamp them.