Effective Conflict Resolution: Enhance Workplace Relationship and Productivity (2 Days)

Date : 30/03/2026 - 31/03/2026
Time : 9:00 am - 5:00 pm
Location : The HUB @ Jaya One, PJ

Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 0.00
Promotion Rate : Contact us for discounted rate.

Overview

Conflict is the result of people having differing perspectives and expectations. Poorly handled conflict can have a negative impact on relationships, moral, teamwork and can lead to decrease productivity. It affects the business, the customers, and the employees.

This course provides techniques to manage and resolve workplace conflict by building a common understanding among all involved.

 

Learning Objectives

1. Understand conflict and its impact on the organization
2. Apply steps to prevent conflict
3. Identify and analyse the factors and personalities that contribute to conflict
4. Know when to use the right conflict resolution techniques
5. Apply the 3-step conflict resolution process
6. Manage emotions
7. Conduct the conflict resolution meeting effectively

For registration please Contact :

Email : inquiry@knowledgehub-asia.com
Contact Person : Esther Yong
Mobile : +012-2662728
Office Tel : +603-7622 0578