Elevate a Journey to Supervisory Mastery -Create a High Collaborative and Performing Team – 2 Days

Date : 22/09/2025 - 23/09/2025
Time : 9:00 am - 5:00 pm
Location : The HUB, Jaya One, PJ

Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 0.00
Promotion Rate : Contact us for discounted rate.

INTRODUCTION

In today’s dynamic and competitive business landscape, the role of supervisors holds immense significance in driving organizational success and fostering a positive work culture. As the linchpin between upper management and frontline employees, supervisors are tasked with the crucial responsibility of leading, guiding, and managing teams to achieve strategic objectives. Consequently, investing in comprehensive supervisory skills training is not merely advantageous; it is indispensable for organizations striving to thrive in the modern business environment.

At the heart of effective supervision lies adept leadership. Supervisors serve as the embodiment of leadership within their respective teams, influencing morale, motivation, and performance. By undergoing supervisory skills training, individuals gain invaluable insights into leadership principles, styles, and strategies. They learn to inspire, motivate, and empower team members, cultivating a culture of trust, respect, and collaboration. Consequently, organizations witness heightened employee engagement, increased productivity, and enhanced overall performance.

This comprehensive course is designed to equip current and aspiring supervisors with the essential knowledge and skills needed to excel in their roles. Over the course of two days, participants will explore key aspects of supervisory responsibilities, leadership development, communication skills, time management, decision-making, team building, and problem-solving.

Through engaging activities, interactive discussions, and practical exercises, participants will gain valuable insights into effective supervisory practices and strategies for leading and managing teams successfully. Whether you’re new to a supervisory role or seeking to enhance your existing skills, this training program will provide you with the tools and techniques needed to thrive in today’s dynamic work environment.

OBJECTIVES:

1. Gain a clear understanding of the role and responsibilities of a supervisor within an organization.
2. Explore the core characteristics and behaviours of effective leaders and identify personal leadership strengths and areas for improvement.
3. Develop essential communication skills for supervisors, including active listening, assertive communication, and providing constructive feedback.
4. Learn practical time management techniques and delegation strategies to maximize productivity and workflow efficiency.
5. Acquire critical thinking skills for decision-making and problem-solving, applying a systematic approach to analyse options and make informed decisions.
6. Understand the dynamics of high-performing teams and learn strategies for fostering collaboration, trust, and accountability within a team environment.
7. Develop an action plan for personal and professional development, setting goals and prioritizing activities to enhance supervisory skills and achieve success in the workplace.

LEARNING OUTCOMES

1. Participants will gain a comprehensive understanding of the role of a supervisor, including key responsibilities, expectations, and the distinction between management and leadership.
2. By exploring different leadership styles and motivation theories, participants will enhance their leadership capabilities and learn strategies for motivating and inspiring team members.
3. Participants will develop effective communication skills, including active listening, assertive communication, and providing constructive feedback, to foster better team collaboration and performance.
4. Through practical time management techniques and delegation strategies, participants will improve their ability to prioritize tasks and allocate resources efficiently, leading to increased productivity and workflow optimization.
5. Participants will enhance their critical thinking skills, applying a systematic decision-making process and problem-solving strategies to analyse situations, evaluate options, and make informed decisions aligned with organizational goals.
6. By understanding the dynamics of high-performing teams and conflict transformation techniques, participants will learn to foster a positive team culture and promote collaboration, trust, and accountability.
7. Through the development of an action plan for personal and professional growth, participants will set goals, prioritize activities, and commit to ongoing self-improvement, ultimately enhancing their supervisory skills and achieving success in their roles.

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