Date : 03/08/2020 - 04/08/2020
Time : 9:00 am - 5:00 pm
Location : The HUB @ Jaya One, PJ-old


Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 0.00
Promotion Rate : Contact us for discounted rate.


INTRODUCTION

This workshop is designed to achieve quality personal effectiveness and managerial competencies.  We will examine a diversity of approaches to expand our effectiveness paradigms.  In this, each person will be able to identify and learn areas of strengths and improvements to ensure their future successes.

This workshop will focus on the quality of the interactions and processes towards better understanding of team structure and leading an effective team.  This is an on-going process and directly linked to the maturity of individuals in an organization.

OBJECTIVES

  • Accelerate his leadership transition by applying a framework or tools
  • Distinguish key elements of management style and apply them appropriately
  • Comprehend and adopt appropriate leadership skills to manage situation
  • Provide guidance and coaching to improve employee performance
  • Conduct effective performance appraisals and how to manage this process
  • Develop effective delegation skills
  • Confidently deal with conflict situations and ‘difficult’ people
  • Resolve problems and disagreements assertively
  • Increase self-awareness and personal approach to conflict

COURSE MODULES

Module 1:  Introduction

  • What are management functions?
  • Three fundamental management skills
  • Diagnosing your transition situation – STaRS
  • Career transition from individual contributor to contributing through others
  • Discussion, presentation and self reflection

Module 2:  Understanding team dynamics

  • Reasons for joining team
  • Team development stages
  • Strengths and weakness of team decision making
  • Activity : Lost In Sea, experiential learning

Module 3:  Delegation

  • What is delegation
  • Objectives / benefits
  • Obstacles / barriers to delegation
  • Factors to consider
  • Successful delegation steps
  • Levels of delegation
  • Discussion & self reflection

Module 4 : Leadership style exploration

  • Leadership grid
  • Factors influence leadership style
  • Self assessment

Module 5: Conflicts management

  • Definition of conflicts
  • Causes of workplace conflicts
  • Ways to minimise workplace conflicts
  • Five ways of resolving conflicts
  • Practical approaches on how to navigate conflicts
  • Video, group discussion

Module 6 : Developing people and managing performance

  • Goal setting and performance competency
  • Responding to employee reaction
  • Coaching for poor performance and maintaining good performance
  • Giving effective feedbacks
  • Role playing, self reflection

Audience

New or potential manager, existing manager and those interested in discovering more on team dynamics and how to lead a performing team

Methodology

Experiential learning, video, lectures. indoor activities, self assessment, group discussion, presentation and role play.



For registration please Contact :

Email : inquiry@knowledgehub-asia.com
Contact Person : Esther Yong
Mobile : +012-2662728
Office Tel : +603-7622 0578
Open chat
Hello