Date : 04/09/2024 - 05/09/2024
Time : 9:00 am - 5:00 pm
Location : Knowledge Hub Asia
Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 0.00
Promotion Rate : Contact us for discounted rate.
INTRODUCTION :
Communication is at the heart of everything we do in life and business. Many unnecessary conflicts and broken relationship in work life had happened due to lack of communication ability. Communication involves external behavior and internal responses where the common issues faced by all are the attempts to have confidence when transmitting a message that is clearly understood, influencing “buy-in”, able to receive information or feedback required as well to achieve win-win results in challenging situations. An excellent and influential communicator does these three things knowing the outcome, building sensory acuity and develop behavioral flexibility.
How will you benefit:
- Appreciate the uniqueness of individuals in the scope of communication and harness the techniques to manage your communication with different people styles
- Learn to first build up intrapersonal communication to influence better interpersonal communication
- Gain insights to key areas to build confidence in communication
- Overcome communication barrier and misunderstanding to gain better results
- Building up observation skills with non-verbal communication intelligence
- Enhancing approaching skills to achieve productive communication
- Power of language and choice of words to influence, motivate and win “customers”
Who to attend
Team Leader/Fronline Officer/Customer Service Executive/Sales Executive and Administrative Assistant
For registration please Contact :
Email : inquiry@knowledgehub-asia.comContact Person : Esther Yong
Mobile : +012-2662728
Office Tel : +603-7622 0578