MASTERING EFFECTIVE COMMUNICATION & INTERPERSONAL SKILL FOR PROFESSIONALS (2 DAYS)

Date : 17/09/2025 - 18/09/2025
Time : 9:00 am - 5:00 pm
Location : The HUB, Jaya One, PJ

Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 0.00
Promotion Rate : Contact us for discounted rate.

Communication is at the heart of everything we do in life and business. Many unnecessary conflicts and broken relationship in work life had happened due to lack of communication ability. Communication involves external behavior and internal responses where the common issues faced by all are the attempts to have confidence when transmitting a message that is clearly understood, influencing “buy-in”, able to receive information or feedback required as well to achieve win-win results in challenging situations. An excellent and influential communicator does these three things knowing the outcome, building sensory acuity and develop behavioral flexibility.

Learning Outcomes:

• Appreciatethe uniqueness of individuals in the scope of communication and harness the techniques to manage your communication with different people styles
• Learnto first build up intrapersonal communication to influence better interpersonal communication
• Gaininsights to key areas to build confidence in communication
• Overcomecommunication barrier and misunderstanding to gain better results
• Buildingup observation skills with non-verbal communication intelligence
• Enhancingapproaching skills to achieve productive communication
• Power of language and choice of words to influence, motivate and win “customers”

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