Date : 15/11/2021 - 16/11/2021
Time : 9:00 am - 5:00 pm
Location : The HUB, Jaya One, PJ
Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 1,850.00
Promotion Rate : Contact us for discounted rate.
Course Introduction ›
Being assertive is a key element that affects a supervisor and/or leader’s credibility, it also separates mediocre leaders from great leaders. Assertive decisions made by the supervisors/leaders are crucial to the success or failure of a specific task and/or project. This training programme will help you to improve your organisation’s bottom line, by providing the knowledge and skills towards application of the essential supervisory leadership competencies through an experiential approach.
Course Objectives ›
At the end of this 2-day leadership training programme, participants should be able to:
- Plan, Organise, Lead and Control competently (P.O.L.C Cycle),
- Apply the RIGHT leadership style for the RIGHT situation towards effective execution of decision (Situational Leadership Concept)
- Demonstrate the capability of understanding a problem from different perspectives towards effective decision making (C.U.T.E Principle)
Course Outline ›
SUPERVISING AND LEADING THROUGH ‘COMPASS’ TOWARDS TEAM EFFECTIVENESS
The TWO (2) C’s paradox of building leadership assertiveness
- Leading through COMPASS
- Leading through CLOCK
Operational Planning and Organizing
- Practice Prioritization Effectively – Importance vs. Urgency Matrix
- Establish Focus Tactically- Determine the highest priority
- Utilise Manpower Efficiently – Jobs distribution
- Determine Process Improvement – Determine the best work processes
Leading and Controlling at The Workplace
- Four Types of Leadership Style.
- Autocratic – Do It My Way
- Bureaucratic – By The Book
- Democratic – Let’s Vote On It
- Laissez Faire – Hands Off
- Leadership Styles and Decision Making
BE A LEADER OF THE PEOPLE, BY THE PEOPLE, FOR THE PEOPLE
The FIVE (5) R’s of Assertive Team’s Engagement.
- Right, Relationships, Results, Reproduce, Respect
Leadership By Example
- Managing Your Circle of Influence
- Influence, Perception, Behaviour
- Who You Are, Is Who You Attract
- The Law of Suggestion
- The Law of Attraction
Motivate and Coach Your TEAM to Make Positive Change Happens
- UNLEASH Your Team’s Talent to Attain Positive Change
- CLEAR THE PATH to Enhance Team’s Level of Initiative
- Extend TRUST to Increase Team’s Level of Engagement in Change
- Value TEAM SYNERGY Towards Effective Positive Change
Overcome ROADBLOCKS to Change
- Banish TEAM’s DECEPTION to Change
- Beat the Common CHANGE BLOCKERS – The F.E.A.R in Your Team
- Win the Struggle WITHIN
- Overcome PROCRASTINATION
EFFECTIVE WORKPLACE PROBLEM SOLVING AND DECISION MAKING
Control Emotion and Reaction When Handing a Problem
- Comprehend why problems arise – The 90/10 Rules
- The fundamentals of emotional intelligence in handling problems
Understand The Problem From Different Perspectives
- Understand and appraise a problem
- Act F.A.S.T.
- Focus
- Ask To Clarify
- Seek To Understand
- Take The Right Action, Right
Think of possible alternatives to make the best decision
- Clarify solution purpose
- Balance the benefits and risks of each alternative
- Determine the best decision
Evaluate your decision towards the right action
- Produce and enhance action plans
- Rectify potential problems
- Establish preventive actions
- Determine contingent actions
For registration please Contact :
Email : inquiry@knowledgehub-asia.comContact Person : Esther Yong
Mobile : +012-2662728
Office Tel : +603-7622 0578