Vendor Management

Date : 25/03/2024 - 26/03/2024
Time : 9:00 am - 5:00 pm
Location : Knowledge Hub Asia

Contact Person : Esther Yong
Email : inquiry@knowledgehub-asia.com
Mobile : +012-2662728
Office Tel : +603-7622 0578
Normal Rate : MYR 0.00
Promotion Rate : Contact us for discounted rate.

Introduction

The Vendor Performance Management course is designed to give buyers, acquisition staff, and managers targeted training on relationship management, performance management, measurement, communication, and conflict management.

Vendor management is a discipline that enables organizations to control costs, drive service excellence and mitigate risks to gain increased value from their vendors throughout the deal life cycle

When it comes to improving vendor performance, the application of Vendor Relationship Management (VRM) in managing your vendor base more efficiently will help you establish long-term relationships and partnership with your vendors. This improved relationship will yield an increase in project quality and stakeholder satisfaction. At many organizations, acquisition and vendor management personnel face the challenge of tracking and optimizing vendor performance, which is often not effectively managed as part of contract administration.

Objective:

• Introduce best practices in performance-based service contract administration
• Identify, prioritize and document project stakeholders
• Develop stakeholder management and communication plan
• Improve skills of effective oral and written communication
• Effectively monitor and control vendor performance
• Improve partnership relationships with vendors
• Manage contract changes

Who to attend

Procurement Manager / HOD / Managers

For registration please Contact :