Fundamental of Train-The-Trainer

This Train-the-Trainer program provides your organizational line trainers with the necessary tools to initiate and implement workplace training, plus to evaluate the learning effectiveness towards continuous improvement. It helps your line trainers to transfer the newly acquired knowledge and skills, plus the expected behavioral change throughout your organization via a step-by-step learning methodology.

After comppleting this 3-day train-the-trainer program, participants should be able to:

• Perform fundamental training needs identification to determine relevant training interventions;
• Develop a structured and practical training session plan;
• Deliver an effective and impactful experiential training session;
• Conduct workplace assessment to evaluate training effectiveness.

1.0 WHAT CONTRIBUTES TO EFFECTIVE WORKPLACE TRAINING?

• 1.1 Understand the concept of effective workplace training
• 1.2 Determine and apply the appropriate training approach
  • 1.2.1 Knowledge-based training
  • 1.2.2 Skill-based training
  • 1.2.3 Behavioral-changed training
• 1.3 Implement the appropriate training options
  • 1.3.1 On the job training
  • 1.3.2 Classroom training

2.0 TRAINING SESSION PLAN DEVELOPMENT

• 2.1 Introduce a training session with full impact – INTRO Principle
• 2.2 Set clear and concise training outcomes – Collaborate required performance, criteria and condition
• 2.3 Structure a practical training session – Five logical steps
  • 2.3.1 Present new information strategically
  • 2.3.2 Provide activity and/ or exercise practically
  • 2.3.3 Check learner’s understanding tactically
  • 2.3.4 Conclude learning elements effectively
  • 2.3.5 Prompt relevant question & invite answers openly

3.0 TRAINING METHODOLOGY

• 3.1 Understand why adults learn?
• 3.2 Application of Adults Learning Principles towards effective training delivery
  • 3.2.1 CAREER framework
  • 3.2.2 Tell-Show-Do approach
• 3.3 Application of experiential learning methodology
  • 3.3.1 Collaborate the FIVE (5) sensory to impart learning messages effectively
  • 3.3.2 Training games – Do’s and Don’ts

4.0 PRESENT AN IMPACTFUL TRAINING SESSION

• 4.1 Break the F.E.A.R. in you during presentation
  • 4.1.1 The power of positive visualization
  • 4.1.2 The THREE (3) C’s formula
    • Be calm
    • Be comfortable
    • Be in control
• 4.2 Create an ‘open’ learning environment
  • Extend respect, to gain respect
  • Recognition of prior learning
• 4.3 Effective usage of training aids – Do’s and Don’ts
  • Presentation slides
  • Audio-visual aids
  • Handouts
  • Flip-chart

5.0 THE POWER OF VERBAL AND NON-VERBAL COMMUNICATION IN TRAINING

• 5.1 Choice of words
• 5.2 Tone of voice
• 5.3 Body language

6.0 APPLICATION OF THE APPROPRIATE QUESTIONING TECHNIQUES TO ENHANCE LEVEL OF UNDERSTANDING

• 6.1 “Open” and “Closed” questions.
• 6.2 Pose-Pause-Pick Methodology.

7.0 PROVIDE FEEDBACK THROUGH “SANDWICH APPROACH”

• 7.1 Positive Feedback
• 7.2 Areas for Improvement
• 7.3 Action Plan

8.0 MOCK TRAINING PRESENTATION (BY PARTICIPANTS)

9.0 TRAINING EVALUATIONS

• 9.1 Kirkpatrick‘s Training Evaluation Model.
  • 9.1.1 Level 1 Evaluation – Training Session Assessment
  • 9.1.2 Level 2 Evaluation – Knowledge Assessment
  • 9.1.3 Level 3 Evaluation – Performance Assessment
  • 9.1.4 Level 4 Evaluation – Return on Investment Evaluation