HRD Corp Train The Trainer Certification Program

Introduction

This Train The Trainer programme provides you with the necessary tools to initiate and
implement workplace training, and evaluate the learning effectiveness towards continuous
improvement. It helps you to transfer the required knowledge & skills, plus the expected
behavioural change to the target audience via a step-by-step learning methodology.

Upon completion of the Train The Trainer Program, participants will be awarded the TTT Certification
accredited by Pembangunan Sumber Manusia.

Program Objectives

At the end of this program, participants should be able to:

Perform fundamental training needs identification to determine relevant training
interventions,
Develop a structured and practical training session plan,
Deliver an effective and impactful training session,
Conduct workplace assessment to evaluate training effectiveness.
To be certify as a Corporate

Program Outline

Characteristics Of a Competent Trainer
1. Understand and discuss the characteristics of a competent trainer
2. Determine an individual’s view of himself and how it affects his training (Carl Rogers Model of Self-
  Concept)
3. Establish trainer’s perception of trainees
4. Understand ethical practices of training
5. Understand the importance of trainer as a reflective individual
Fundamentals of Adult Learning and Training
1. Characteristics of learning and training
2. Determine the learning styles of traineesConcept)
3. The principles of adult learning
The Fundamentals of Training Needs Analysis (TNA)
1. What is Training Needs Analysis?
2. The Approaches of Training Needs Analysis
  1. Organisational Analysis
  2. Occupational Analysis
  3. Individual Analysis
3. The Training Needs Analysis Process
4. The Training Needs Analysis Methods
Develop & Design Training Programmes
1. Establish competency and workplace standards
2. Determine rationale of training programme
3. Set clear and concise training outcomes – Identify and interpret competency by collaborating
  required performance and assessment criteria & condition
4. Prepare and structure a practical training content and sequence – Five logical steps to develop training session plan
  1. Promote and present new information strategically
  2. Provide activity and/ or exercise practically
  3. Check learner’s understanding tactically
  4. Conclude learning elements effectively
  5. Monitor learning – prompt relevant question & invite answers openly
5. Identify appropriate training resources
6. Planning for Assessment of Learners
  1. The principles of assessment
  2. The purposes of assessment
  3. The roles of an assessor
  4. The assessment cycle
7. Develop methods for assessing knowledge and performance
8. Administering assessment
9. Reporting assessment results
Conduct Effective Training Programs
1. Develop session plan
2. Promote learning by introducing a training session with full impact – INTRO Principle
3. Training Methodology
4. Getting yourself ready for an effective presentation
5. Facilitate group training
6. Manage and monitor learning
  1. Create an ‘open’ learning environment
  2. Application of the appropriate questioning techniques to enhance level of understanding.
  3. Provide feedback through “Sandwich Approach”.
7. Effective usage of training aids and/ or resources

Leela, an International Consultant, Motivational Speaker and Creative Trainer has gained her popularity both in the local and international circle. Her audience are overwhelmed with her lively and fun filled presentation. Leela methodology is tapping on the psychology of people by sharing real life examples from organization in an interactive way that internalize the learning in an easy way. Specialising from the rank and file position, Leela has a special way of engaging her audience towards seeking towards improvement.

Leela enhances her training with exposure to organizational changes, talent management and human capital development and performance towards productivity. Her training is very much of humanizing the processes. Her experience from the industry in “Creating Service Excellence” and “Leadership” gives her the extra edge in creating pathways to Change. Creating Competency and leadership development work experience includes Time Management, Coaching, Mentoring and Counseling, New business development in Creating Improvement in Customer Focus and service leadtime, Creativity and Innovation, Motivation and Change, leadership, and Performance Management. She uses the Method Acting and Colored Brain to change situations. A trainer who has been fully been endorsed by her participants for her experience and creativity in engaging all levels of employees. She solely believe that every individual has the capability to do something special given the right tool

* Leela is a Certified Color Brain Psychology Trainer( American Board of Psychology)
* Certified Corporate Business Action Coach (ICF ) * Certified NLP practitioner and Neuro Semantic and Hypnosis and Time Lines. ( Dr Micheal Hall)
*Certified Sales Trainer – NLP FCin SALES ( Dr Willian Houton)
*MBA(USA) Southern Pacific
*BBUS (HRM / INTL BUSS) Tasmania, Australia *CIM (UK)
*Certified – Customer Service Trainer
*Certified –TESOL (Teaching English for Speakers of Other Language)
*Certified- Leadership Development Consultant by ILGE (Institute of Leadership and Global Education.USA) *Certified – Train the Trainer – Human Resources Development Centre TTT/0245

A firm believer of “ People are the Pillars & Strength of the Organisation. A Well train Team of Committed People” Leela conducts highly interactive programmes, both in English and Bahasa Malaysia to ensure productive, economical and personal growth for all participants.

Leela has personally conducted training for many companies namely, AV Panasonic, Matshushita Electronics, HSBC, Felda Group , Asayake Sdn Bhd, Sankyo Precision, CNLT(FE) Sdn Bhd, Philip Morris, Century Mahkota Hotel, EMPRESS HOTEL, SAUJANA RESORT GROUP, Bank Negara Malaysia, HSBC, CIMB, M3, Maybank, Public Bank, Bank Rakyat, Kuwait Finance, Bank Of Sudan, Bank of Egypt, UNITEN ,Universitiy Sains Islam Malaysia(USIM) Philips Semiconductor, Polytechnic Malacca, BABAs, Kraiburg Goodway Rubbers, Public Mutual, ASIA LIFE ,MNI, TAKAFUL INSURANCE, Cleveland Bridge Engineering, Brothers (M), Jebsen & Jessens Broadway, Baerlocher, Far East Foam, POS Malaysia, POS LAJU, ChemIndus& GIMB, Fibertex NonWoven, Dunham Bush, MIMOS SMART Computing, EPS-Agilent- HP Call Centres, Carson Marketing, AIMIA, CALL BIZ- SAPURA Techno, Interaktif Jasa, Kementerian Wanita dan Sosial(LPPKN), Kementerian Perumahan, Berjaya Vacation, TAFE, Cosmopoint Secure Express, Min

Ho Inds CallBiz, AEON Finance, Jusco, Extend Services, Maybank Fortis, VSOSs, Johnson Mathey, Seng Heng Timber, GIANT Group Holdings, Cold Storage, Guardian Corporate Holdings, DAIRY FARM GROUP, FAVELL FAVCO, FELDA, FARM BEST,FIDANI CHOCLATAIRES,QUANTUM SUPPLIES, MAHATRAVELS, Central Bank of SUDAN, RED SEA PETROLEUM CO, PETRODAR, KEER-MISC, SUDANESE NGO, WORLD VISION SUDAN, AFRA MALL, ICQ SUDAN, ZAIN TELCOMM, MTN TELCOM, SAYGAR FLOUR MILL, South Sudan
Anti Corruption, Sudan Refinery
SYKT Peladang Berjaya Group, MPOB, GITM, Telekoms. Agilent, SNY Global, Qinstar Bricks Contractor, Perbadanan Air Melaka,TNB Melaka, Spansion,UniKL, Malaysian Airport Holdings (niaga) SB, MBSB, MMHE, TNB and many other in house and public programs etc and many more companies that has successfully gained from her training and facilitation.etc…..