Introduction
This is a 2-Day ISO 9001:2000 Internal Quality Audit training course for internal auditors and those others as stated under the Target Audiencesection. To request for in-house training, click on the Request for In-house Training link as displayed above for quotation. For more information about this course, feel free to contact the training provider as shown above. If the public program is available, you can register online by clicking on theRegister for Public Training link. If the link is disabled, it simply means it has yet to be available for public. You can contact the training provider for further inquiry.
Course Objectives
Upon completion of this program, participant should be able to:
- Understand Principles and Concepts of Quality Management;
- Understand Quality Management System Requirements;
- Know Principles, Methodology, Preparation, Planning and Performance of Internal Audits;
- Prepare Audit sampling, Checklist Preparation, Interviewing Techniques;
- Understand the deference of Non-conformities and Non-conformity Statements;
- Prepare Audit Reporting;
- Understand Corrective Action Requests, Monitoring and Follow-up.
Course Outline
D A Y 1
WELCOME & INTRODUCTION
SESSION 1: OVERVIEW & PRINCIPLES
SESSION 2: PLANNING AND PREPARATION
- Workshop 1: Preparation
- Workshop 1: Report Back
SESSION 3:
Part I: Investigation
- Case study overview/ preparation
- Workshop 2: Audit Simulation
- Workshop 2: Report Back
- Workshop 2: Audit Simulation
D A Y 2
SESSION 3:
Part II: Preparation
- Workshop 2: Report Back
- Workshop 3: Preparation
- Workshop 3: Report Back
SESSION 4: CONTINUOUS IMPROVEMENT
- Workshop 4: Auditing Continuous Improvement
- Workshop 4: Report Back
Methodology
This course has a balance of lectures, workshops sessions, and case studies and incorporates a simulated “live audit” to maximize the learning process. This program can be conducted in-house.