Introduction.
What does it take to become great at interpersonal skills
Is it important to be one?
Where is your level right now ?
If you are looking for an answer to any of the above questions, then you are in the right place.
This course offers the solutions in experiencing the thrill of becoming an effective communication to achieve great results!
Objectives
- Knowing the difference between the styles of communication
- Determining your style
- Knowing the skills needed
- People management through communication as well
- Interpersonal skills
Methodology
The method of learning would include:
- Content Based / materials
- Audio/ visual aids
- Working models
- Case studies / role plays
- Feedback / sharing
Course Outline
Module 1: The Communication Guru’s
- The communication model
- The skills we need to be a Guru –Listening / speaking / clarity
- People in communication –DiSC Profiling
Module 2: People to People Management
- Working with the personalities
- Working with the boss/ supervisors/ peers @ work
- Understanding the need for relationship building
Module 3: Interpersonal Skills Through EQ
- Creating Team Dynamics @ work through EQ skills
- Achieving results in a positive work culture
- Working with the Team values
Module 4: Having Direction & Sense of Ownership @ Work
- Learning the cycle of IMPACT & Consequence
- The circle of trust @work
Module 5: The Way Forward
- Planning for team success
- Working with Goals