Introduction
Managers in any organization must communicate well, both orally and in writing, internally and externally, to people at many levels and from a variety of backgrounds. This can include passing on and receiving information, motivating, persuading and influencing, and handling interpersonal relationships. This specially devised communication skill training course is designed for managers who wish to enhance their careers and leadership impact by sharpening their communication expertise. In an engaging learning environment, you will deepen your understanding and abilities through practice, group discussions, feedback, self-reflection and activity-based development.
Objective :
- Develop and use your listening skills to solve problems, diffuse conflict, teach staff, and be a more productive manager or team leader
- Ask the right type of question to elicit information, encourage a response, or create a relationship
- Anticipate and reduce conversational misunderstandings
- Know how to present yourself and your ideas in a way that ensures success
- Improve your non-verbal skills
- Develop a strong professional and credible image that inspires others’ confidence in you.
Methodology
Our communication skill training workshops are delivered with a strong emphasis on WHOLE-BRAIN LEARNING that is complemented with an array of HIGH INVOLVEMENT TECHNIQUES that will make learning INTERESTING, EXCITING & ENJOYABLE!
In this communication skill training course, there will be several practical exercises carried out which will enable delegates to put into practice much of the theory covered. Learning tools include lectures, group discussions, role play and ongoing reviews.
Who to attend :
Managers, Team Leaders and HOD
Business Communication and Writing Skills Program
- PSMB Train The Trainer Program
- Time & Stress Mastery – Enhance, Organize & Perform
- Time Mastery — Plan & Organize
- Managing Your Emotional Intelligence For Excellent Work Performance
- Workplace Wellness Program & Managing Stress At Workplace
- Achieving Results with Effective Time Management
- Managing Stress at Workplace
- Time Management & Productivity Skill