Date : 24/04/2017
Time : 1:00 am - 9:00 am
Location : Menara PKNS, PJ

Contact Person : Esther Yong
Email :
Mobile : +601-2266 2728
Office Tel : 03-76259861, 03-76259862
Normal Rate : MYR 0.00
Promotion Rate : Contact us for discounted rate.


ISO 9001 Quality Management Systems, the world’s leading quality management standard, has recently been revised.

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.

A new version of the standard, ISO 9001:2015, has just been launched replacing the previous version (ISO 9001:2008).

ISO standards are reviewed every five years and revised if needed. This helps ensure they remain useful tools for the marketplace. The challenges faced by business and organizations today are very different from a few decades ago and ISO 9001 has been updated to take this new environment into account.

For example, increased globalization has changed the way we do business and organizations often operate more complex supply chains than they did in the past. In addition, there are increased expectations from customers and other interested parties and, with more access to information, today’s wider society has a stronger voice than ever before. ISO 9001 needs to reflect these changes in order to remain relevant.

The new version of the standard brings the user a number of benefits.

For example, ISO 9001:2015: ?

  1. Puts greater emphasis on leadership engagement. ?
  2. Helps address organizational risks and opportunities in a structured manner. ?
  3. Uses simplified language and a common structure and terms, which are particularly helpful to organizations using multiple management systems, such as those for the environment, health & safety, or business continuity. ?
  4. Addresses supply chain management more effectively.
  5. Is user-friendlier for service and knowledge-based organizations.
This awareness session has been designed to give participants an understanding of the changes to the ISO 9001 Quality Management System requirements, from the 2008 to 2015 revision.

Program Objectives

1. Understand the high-level management system framework, which describes the basis that all new and revised management system standards will be written, and its role in shaping the new standard. 2. The structure of ISO 9001 and how it interrelates with the Plan Do Check Act cycle and the revised quality management principles. 3. The differences between ISO 9001:2008 and ISO 9001:2015. 4. The underlying principles concerning organizational context, riskbased thinking, leadership and process management.


1. Delivery of the conceptual framework together with a demonstration of how systems and its components tie up and form a complete whole. 2. Once a concept is understood, practical application is applied.  3. Once application is made clear, implementation can be executed at work place. 4. Spoon-feeding.

Who Should Attend

Management team members who need to understand ISO 9001 and how it works. ? Engineers and Executives with responsibility for implementing quality management systems. ? Operational staff members with an interest in quality management system.

Program Topics

Part I – ISO 9001 At a Glance.  ? How does ISO 9001 Work? ? More about ISO 9001’s Structure.  ? Why is ISO 9001 Changing?

Part 2 – ISO 9001:2015’s Impact on Organizations. ? Who can Benefit from ISO 9001? ? Organizations new to ISO 9001.  ? Organizations already certified.

Part 3 – Overview of ISO 9000: 2015 ? The 8 Management Principles associated to the QMS. ? Architecture of ISO 9001: 2015. ? Understand the new structure of the standard and Annex SL ? Understand the transition critical path ? Review the key differences between ISO 9001:2008 and ISO 9001:2015 ? Explore the updated requirements and processes ? Identify key areas to change in your current system and the key messages to communicate to your organisation.

For registration please Contact :

Email :
Contact Person : Esther Yong
Mobile : +601-2266 2728
Office Tel : 03-76259861, 03-76259862
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